Account, Users, and Billing

Your Profile
IN THIS SECTION Overview Changing your password Two Step Authentication Enabling Two Step Authentication Using Text Message Using an Authenticator Ap...
Mon, 30 Mar, 2026 at 8:44 AM
How to Invite new users to Joiin
You get unlimited licenses on each Joiin plan, meaning you can invite as many of your colleagues and clients as you wish. To invite a new user, follow t...
Fri, 13 Jun, 2025 at 11:55 AM
How to transfer ownership
To transfer the ownership of a Joiin account, follow these steps : You will need to transfer the ownership to a Joiin accounts admin; if you haven't...
Fri, 13 Jun, 2025 at 9:49 AM
How to find invoices for my Joiin subscription
If you would like to find old invoices for your Joiin subscription follow these steps.  To find invoices for your Joiin subscription: 1. Go to the P...
Tue, 23 May, 2023 at 2:59 PM
How to add a new user to a specific group of companies.
Using Joiin's 'Fine Grained' user controls, you can restrict invited users to specific companies or groups of companies connected to your Joiin ...
Thu, 26 Jun, 2025 at 12:14 PM
Managing Account Name, Logo and Brand Colours
  IN THIS SECTION Changing your Account Name Adding your company Logo Changing your logo Changing Brand Colours Overview You can change yo...
Fri, 22 Aug, 2025 at 2:07 PM